Note: This step is only applicable on G-SYNC supported models.
The alert or warning (text in red) of the high CPU temperature may be seen when the Alienware Command Center (AWCC) measures the temperature. This may happen more frequently when the computer is under a heavy load. There are reports that the CPU temperature on Alienware 13 R3, 15 R3/R4, 17 R4/R5, m15, m15 R2, m15 R3 m17, m17 R2, m17 R3, Area-51m, and Area-51m R2 laptops are reaching high temperatures. High CPU temperatures reported on Alienware laptops High CPU temperature troubleshooting steps.High CPU temps reported on Alienware laptops.Under either a heavy load or running the Alienware Command Center that measures the thermal temperature on these Alienware laptops. The following article provides information about an issue with high CPU temperatures.